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Shipping & delivery information

What is your shipping/delivery policy?

Currently, we deliver to the UK, But does not include remote areas. Please email us at with any questions. Additional information can be found here.

If I am not able to receive a delivery, will leave the merchandise at my door or in a spot that I specify?

Chairs that ship via UPS or FedEx Ground typically or other will be left at your door if you are not there at the time of delivery. However, Common carrier deliveries require you to be present at the time of delivery.

How will my furniture be delivered?

Shipping methods vary depending upon the size of the item(s) being ordered. Product specific information is available on each product page. Please email us at with any shipping questions or special instructions.

When will my order ship?

Delivery will typically occur within 6-8 weeks of when your order is placed. 

What does free shipping mean?

All products on are offered with free shipping included in the merchandise price. This means that there are no additional charges to you for UPS, FedEx, and common carrier tailgate shipments. Your shipping method will be confirmed on the acknowledgment email we send to you after processing your order.

For UPS or FedEx shipments OR other, your merchandise will be brought inside your building. For items that are too large to ship via UPS or FedEx, free tailgate shipping is included, meaning your furniture will be shipped to your delivery dock. If no dock is available, you will be responsible for taking the furniture off of the delivery truck.

Inside delivery services for these larger items is available for an additional charge. These optional charges will be shown once you add products to your shopping cart. For large orders requiring inside delivery, we strongly suggest you email to discuss your needs so we can apply all appropriate discounts. Additional information can be found here.

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