How to request a refund？
1. You can return for any reason within 30 days from the date of purchase. All items must be returned in their original packaging, including all accessories in the original packaging.
2. Please contact us before returning because we want to make sure that you will receive the return label and refund as soon as possible!
3. Free return shipping for items damaged, crushed, missing parts, etc.
What to do with damaged or defective items
If the item you received is damaged or defective, please notify us within 30 days so that we can resend a complete or provide a full refund.
Note: Unless otherwise stated, all damaged or defective items must be returned. We will be happy to assist you in returning any damaged or defective items.
What is your warranty/guarantee policy?
We proudly offer a 365 days guarantee that all products are accurately described and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction.
What if something is wrong with the product (damaged/missing part)?
We strive to carry quality brands and deliver your new furniture in perfect condition. If something is wrong with your product, we will do everything we can to help you. If this information is not available or if you have any questions, please email us at info@leyeahsoho.com.
How to cancel an order
We will process your order within 24 hours, so a cancellation request must be made within 3 hours after placing the order to ensure cancellation. If you have other order questions, please contact us ： info@leyeahsoho.com
