If your return is due to our error or defective product, we will refund the full cost of the item or resend a brand new item to you.
If the return is not our fault, we will refund the full cost of the item minus the original shipping cost, insurance and return shipping costs.
If you return an opened item or show signs of wear, we may issue a partial refund. Product value declines over time; therefore, we reject returns after 30 days. You will receive a refund at the exchange rate valid at the time of purchase, including any duties, duties, and taxes on the order. We will refund the payment within 5-7 business days after the package arrives at our factory.
Once we have sent your refund, we will send you an email with details of the refund. Depending on your bank or credit card Company, it can take up to 5 business days to process. If you have any questions or concerns about the refund issue, please contact your financial institution.